How can I track my order?

Simply go to the Track Your Order link on the home page or main menu and enter your tracking number to see where your parcel is. If you need further assistance, you can contact us through our contact page .

How long will it take to receive my order?

This depends on where your order is being shipped to and how close it is to our warehouse. Orders are processed within 1 business day. Order transit time is 3-7 business days (Monday through Friday). Delivery details will be provided in your confirmation email.

What are the return policies?

Customers have the right to return the product within 30 days of receipt.Customers are responsible for return shipping costs. Safely pack the item in the original packaging with all labels and tags still attached. Include the return authorization form and any necessary supporting documents or images. Download and print the return label from the link provided in our email. After receiving and inspecting the returned item, we will process the refund within 14 days. You will receive a confirmation email.

I have more questions, how can I contact you?

You can contact us through our contact page . We will be happy to assist you.

Kailise | Women’s fluffy platform slippers for cosy indoor comfort

Name: Kailise | Women’s fluffy platform slippers for cosy indoor comfort
Brand: Sophie's Palace
SKU: 20
Price: 49.95 GBP
Availability: InStock

Excellent!

Based on 3,292 reviews

Verified

So Sad to See You Go!

I’ve bought several dresses and tops from this store over the past year and every single order was a delight. Fast delivery, beautiful quality, and customer service that actually

Sarah L. July 18, 2025

Verified

Fantastic Experience Every Time

Shopping here was always smooth — great variety, fast shipping, and everything always fit perfectly. I especially loved the shoes! Heather, thank you for making this store feel personal. You’ll be missed. Give Lily a big kiss from me.

Jen M. July 7, 2025

Verified

Loved This Store!

I’m really going to miss this shop! I bought three dresses and a top recently and everything arrived super quickly and looked even better in person. The quality is always top-notch. Thank you, Heather, for such a wonderful experience every time.

Carla T.June 29, 2025

Verified

One of the Best Online Stores

This store has always been a favorite for beautiful, well-made pieces — and thanks to all the love and support, especially for Heather, we’re opening our doors again.

Welcome to the Re-Opening Sale.

Naomi B. June 14, 2025

Verified

Everything Was Perfect

I ordered a summer dress and a pair of sandals and was blown away. Fast shipping, gorgeous quality, and they both fit beautifully. Thank you Heather for always being so responsive and helpful.

Dana W. June 4, 2025

Verified

A Store I’ll Always Remember

From the fast delivery to the amazing quality of the clothes, I was never disappointed. Heather really knew how to create a great customer experience. I’m so sad to see this store go, but grateful for all the lovely items I got.

Monica H. 29 May, 2025

Kailise | Women’s fluffy platform slippers for cosy indoor comfort

Soft everyday warmth with cushioned support!

Benefits:

Excellent!

Re-Opening Sale

Free Shipping

30-Day Return Period

Secure Checkout

Frequently asked questions