How can I track my order?

Simply go to the Track Your Order link on the home page or main menu and enter your tracking number to see where your parcel is. If you need further assistance, you can contact us through our contact page .

How long will it take to receive my order?

This depends on where your order is being shipped to and how close it is to our warehouse. Orders are processed within 1 business day. Order transit time is 3-7 business days (Monday through Friday). Delivery details will be provided in your confirmation email.

What are the return policies?

Customers have the right to return the product within 30 days of receipt.Customers are responsible for return shipping costs. Safely pack the item in the original packaging with all labels and tags still attached. Include the return authorization form and any necessary supporting documents or images. Download and print the return label from the link provided in our email. After receiving and inspecting the returned item, we will process the refund within 14 days. You will receive a confirmation email.

I have more questions, how can I contact you?

You can contact us through our contact page . We will be happy to assist you.

Serraya | Women’s high-top winter boots with a warm, supportive seasonal structure

Name: Serraya | Women’s high-top winter boots with a warm, supportive seasonal structure
Brand: Sophie's Palace
SKU: 20
Price: 69.95 GBP
Availability: InStock

£69.95 £279.95

Shipping calculated at checkout.

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BUY2 GET 15% OFF | BUY3 GET 20% OFF | BUY4 GET 25% OFF

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UPDATE: Due to high demand during our Re-Opening Sale, only 6 units are still available at the current price!

Soft insulated design shaped for steady winter traction!

These high-top winter boots feature a warm, fluffy interior that supports comfortable wear during cold-season conditions. The outer structure is built for durability and everyday winter use, while the anti-skid sole helps provide stable footing on common seasonal surfaces. The higher cut offers added coverage and support, making the boots practical for walking, light outdoor activity, and daily winter routines. With a clean, functional profile, they pair easily with casual cold-weather outfits.

Benefits:

Soft interior lining: Adds a warm, comfortable feel suited for cold weather.
High-top silhouette: Provides supportive coverage for steady seasonal wear.
Anti-skid outsole: Helps improve stability on typical winter surfaces.
Versatile styling: Complements a wide range of casual cold-season outfits.

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Excellent!

Based on 3,292 reviews

Verified

So Sad to See You Go!

I’ve bought several dresses and tops from this store over the past year and every single order was a delight. Fast delivery, beautiful quality, and customer service that actually

Sarah L. July 18, 2025

Verified

Fantastic Experience Every Time

Shopping here was always smooth — great variety, fast shipping, and everything always fit perfectly. I especially loved the shoes! Heather, thank you for making this store feel personal. You’ll be missed. Give Lily a big kiss from me.

Jen M. July 7, 2025

Verified

Loved This Store!

I’m really going to miss this shop! I bought three dresses and a top recently and everything arrived super quickly and looked even better in person. The quality is always top-notch. Thank you, Heather, for such a wonderful experience every time.

Carla T.June 29, 2025

Verified

One of the Best Online Stores

This store has always been a favorite for beautiful, well-made pieces — and thanks to all the love and support, especially for Heather, we’re opening our doors again.

Welcome to the Re-Opening Sale.

Naomi B. June 14, 2025

Verified

Everything Was Perfect

I ordered a summer dress and a pair of sandals and was blown away. Fast shipping, gorgeous quality, and they both fit beautifully. Thank you Heather for always being so responsive and helpful.

Dana W. June 4, 2025

Verified

A Store I’ll Always Remember

From the fast delivery to the amazing quality of the clothes, I was never disappointed. Heather really knew how to create a great customer experience. I’m so sad to see this store go, but grateful for all the lovely items I got.

Monica H. 29 May, 2025

Serraya | Women’s high-top winter boots with a warm, supportive seasonal structure

Soft insulated design shaped for steady winter traction!

Benefits:

Excellent!

Re-Opening Sale

Free Shipping

30-Day Return Period

Secure Checkout

Frequently asked questions